Specialized Corporate Travel Counselor Job in Pittsburgh, Pennsylvania US
Specialized Corporate Travel Counselor
Job Description Specialized Corporate Travel Counselor - Pittsburgh, PA-1202427 Description The Specialized Corporate Travel Counselor is responsible for the timely and accurate servicing of American Express Business Travel arrangements for corporate clients. Duties include: - Arrange high volume of international and little domestic business travel services for air/rail transportation, and hotels - Counsel clients on the most efficient routings for the lowest available fares (including round the world fares and circle pacific), and preferred carrier usage - Ensure optimum customer service while coordinating interdepartmental responsibilities - Effective use of computer systems and exceptional telephone service techniques - Research and resolve client inquiries - Assist travelers with navigational support/password reset/account set-up for Axiom a plus American Express is an equal opportunity employer. The applicant must have knowledge of international routings and fares, world geography as well as a minimum of 3 years experience as an internationally skilled Corporate Travel Counselor. The candidate must work well under pressure, demonstrate professional written and verbal communication skills, and possess outstanding teamwork and customer servicing skills. The candidate must possess the ability to adapt communication style to meet the needs of a diverse client base. APOLLO GDS experience is highly preferred, and knowledge of Microsoft office and AXIOM are a plus. This account is currently serviced in downtown Pittsburgh onsite in PA. Job: Travel Primary Location: US-Pennsylvania-Pittsburgh Schedule: Full-time