Specialized Travel Counselor Job in Saint Louis, Missouri US
Specialized Travel Counselor
Job Description Specialized Travel Counselor-1201238 Description Responsible for the timely and accurate servicing of American Express Business Travel arrangements for corporate clients. Duties include: provide business travel services for air/rail transportation, hotels and auto rentals; counsel clients on efficient routes, lowest available fares, exchange rates, travel products/services; ensure optimum customer service through effective use of computer systems and positive telephone service techniques; act on special customer requests and maintain excellent client relations. Hours 9a-6p CST American Express is an equal opportunity employer. Able to work in a fast paced environment, multi-task several duties along with possessing and demonstrating the following essential requirements: Sabre experience. International experience Possess independent decision making capabilities combined with strong and creative problem solving skills. Demonstrate strong organizations skills and capacity to prioritize tasks and research and resolve customer service issues. Automated and manual ticketing with proficiency in ticket exchanges, PC and office equipment troubleshooting skills including Microsoft Office applications. Ability to research on the internet and use web based tools. Effectively communicate with customers and clients via demonstrated oral and written skills. Proficiency in e-mail applications. Work and excel in a team oriented corporate environment Job: Travel Primary Location: US-Missouri-Saint Louis Schedule: Full-time