SR. BUSINESS ANALYST Job in Corona, California US
SR. BUSINESS ANALYST
The Sr. Business Consultant/Analyst will document processes needed for the implementation of the Medicare Business Engine. The skills needed for this position are a good working knowledge of Microsoft Visio, and a working knowledge of Medicare and Medicare Membership Administration functions. The Sr. Business Consultant/Analyst needs to be detail oriented in order to accomplish the task of fully detailing business process flows and business process redesign. This position reports to a Sr. Business Manager, but must be able to respond to various managers in Medicare, Medicare Administrative Programs and MBE Management and Leadership. The Sr. Business Analyst should be able to build relationships quickly and ensure stakeholders needs are met. This requires a person who is very comfortable with all levels, from staff members to Sr. Leadership. Other Major Responsibilities Include: Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Develops and leverages relationships with peers, supervisors and management. Understand their functional area business processes and assigned area. Independently initiates, investigates, documents, and analyzes client requirements in project areas such as: new/existing business operating models with innovative approaches to solutions support, market research of emerging or available product functionality and operational readiness assessment. Assesses scope and impact of client business needs. Conducts and/or participates in the analysis of client business processes and functional requirements and in the preparation of appropriate documentation to communicate and validate the information. Conducts workflows, process diagrams and gap analysis and use Microsoft Visio to document. May assist in the development of project plans. May use the associated project planning tools. Qualifications: Basic Qualifications: - Total of three (3)years, to include two (2) or more years in a consulting role. - Bachelor's degree in business/health care administration or related discipline. - Preferred certification or advanced qualification by third party association that matches the function or field applicable to the business discipline preferred. - Identifies and documents cross-functional and/or cross-divisional, functional requirements, workflow, information sources and distribution paths, and system/process specifications. - Thorough knowledge of platforms of the assigned functional area. - Coordinates installation and first-use of new applications/processes. - Assists in developing test plans. - Maintains current knowledge of application systems, interfaces, reporting processes, and data capture. - Measures outcomes against an internal standard of excellence. - Sets and works to meet challenging goals that will improve performance of project team or organizational unit. - Assesses the needs of a job and objectively matches the strengths of a person to that job to ensure maximum performance and results. - Listens actively and demonstrates sensitivity to patients/customers, encouraging them to discuss concerns, interests, needs, and difficult issues. - Consistently monitors own work and seek further experiences to ensure continual quality patient/customer service and delivery. - Monitors others work to ensure quality and alignment in meeting member/customer needs; takes action to maintain standards. - Prioritizes project work to meet member/customer needs. - Takes initiative to alter normal procedures to meet specific member/customer needs. - Consistently asks clarifying questions in order to understand the importance of assignments/projects in relation to operational unit goals. - Prioritizes work in alignment with project objectives or goals. - Recognizes linkages and understands impact of individual actions on other parts of the organization and the member/customer. Work location can either be in Corona, Ca or San Diego, Ca (Preferably in Corona)