SR. BUSINESS ANALYST Job in San Mateo, California US
SR. BUSINESS ANALYST
Sr. Business Analyst San Mateo, CA Asurion Mobile Applications (AMA) is looking for a skilled Business Analyst to be part of a team supporting the customization and implementation of existing and new functionality for the AMA product suite. This is a senior level role that directly supports initiatives for our Product and Program management team as it relates to AMA enterprise products. Minimum Qualifications Bachelor Degree in Business, Computer Science, or related field 4+ years of experience in one of the following areas: Telecommunications industry, Application Development, Business/Systems Analysis, Process Engineering, or relevant IT discipline Practical experience in the use of Facilitation Techniques, Business Modeling, Requirements Analysis Management, Object-Oriented Analysis Design, Testing, and End-User Support Strong oral and written English language communication skills with the ability to communicate in both business and technical terms Strong Problem Solving and Root Cause Analysis skills Excellent listening, organizational, and interpersonal skills with the ability to exhibit a commanding presence when necessary Proficient with MS Word, Excel, PowerPoint, and Visio Experience working in a team-oriented, collaborative environment Preferred Experience in Telecommunication, Insurance Claims, Mobile Applications, or Information Technology Experience in Software Development Lifecycle, both Waterfall and Iterative methodologies; Scrum with User Stories is a plus Responsibilities Obtain and maintain consensus among key stakeholders regarding the requirements to be implemented Organizing and preparing a structured set of requirements in the form of Business, Product, and Functional documents, Product and Sprint Backlogs, or other formal specifications Analyzing, specifying and modeling the requirements using a combination of techniques, including matrices, diagrams, models, to support the development process Manage priorities within the product backlogs, and collaborate in the planning design, development, and deployment of new features and enhancements Help identify and resolve system/product issues. Manage weekly meetings (Scrum or otherwise) to achieve goals Build strong relationship/rapport with the cross functional business teams Provide mentoring / on boarding for new or junior team members Assist program management with daily operations for product launches.= Ensure quality of the active SDLC artifacts collectively Wherewithal for presenting to peers, team or IT/Biz community on project status, technologies ideas, or other projects About Asurion Mobile Applications Asurion Mobile Applications (AMA) develops and manages industry leading applications that enable wireless subscribers to easily transfer their data to a new device if they lose, damage or replace their current device. Many wireless subscribers consider the content on their wireless devices more valuable than the device itself. From contacts and ringtones to pictures, videos and wallpaper, Asurion*s Data Protection service helps wireless subscribers protect their digital assets. AMA is a subsidiary of Asurion, the leading provider of enhanced services to the wireless industry. Asurion serves millions of subscribers through its relationships with the leading wireless carriers in North America andAsia. Asurion*s success is built on a foundation of shared values with clients -- quality service, relationships, integrity, and financial strength. Offerings include Mobile Applications, Roadside Assistance Services, Handset Insurance Services, Warranty Management, and Equipment Maintenance Services, For additional information about Asurion, visit www.asurion.com .