Sr. Consultant Job in Durham 27713, North Carolina Us

Senior Consultants

Opportunities in Technology Business Management

Zuna Infotech is expanding its Technology Business Management practice, and we’re looking for outstanding individuals who would like to work with cutting edge, on-demand software being deployed in some of the largest organizations in the world. You’ll work directly with customers in configuring, implementing, and supporting systems that are allowing IT organizations to optimize their costs, plan and budget for the future, and demonstrate business value to their companies.

Your experience in business and technology consulting, your knowledge of IT infrastructure, and your expertise in IT budgeting, forecasting, and capital and operational expenses will enable you to provide exceptional services to the customer to allow them to quickly realize the full value of the solution. Successful candidates will have the energy and passion to work in an entrepreneurial, start-up environment, and take personal responsibility for the outcomes of their efforts.

Positions are immediately available at our delivery centers in Kokomo and  Indianapolis Indiana, Seattle Washington, and Raleigh-Durham North Carolina.

Zuna Infotech is a leading technical services company, providing full lifecycle product engineering, deployment, and support services to Independent Software Vendors and technology-based business. We offer full benefits, a dynamic and growing organization, and a commitment to providing long-term careers for our team members. Come join us today!

Responsibilities:

·           Support multiple, simultaneous implementation projects and end-user customers via remote configuration and development at Zuna Infotech’s delivery centers and on-site at customer locations.

·          Configure, test, document dashboards, reports and underlying data models to meet functional design and specifications.

·           Operational management of select customer implementations, i.e. loading new data, reviewing and validating dashboard/report outputs.

·          Build and maintain excellent relationships with end-user customers and achieve the highest level of customer satisfaction

·         Work as part of our extended support team in a startup atmosphere, doing whatever it takes to get the job done

·         Use your business and technical analysis skills and knowledge of IT financial environments to solve complex issues and promote best practices

·         Work with other team members to develop and share best practices and leverage skill sets

 

Essential Skills:

 

General

·         Strong skills in data analysis/manipulation.

·         Strong analytical and problem solving skills

·         Ability to gather customer requirements effectively and translate into product configurations

·         Self starter – able to come up to speed on complex, difficult concepts with minimal assistance.

·         Client-focused attitude -- a customer advocate.

·         Team player with solid communication and presentation skills

·          Expert user of enterprise level application software

·         Solid knowledge of enterprise IT organizational, business, and technical environments.

·         Background or knowledge of IT and corporate financial concepts and costing

Technical Domain Focus

·         Knowledge and application of relational database concepts.

·         Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.

·         Experience implementing and supporting complex enterprise software 

·         Proven ability to learn complex software be able to become productive quickly

Experience and Education

·          5+ years of solid experience in a business or technical analyst role for medium to large scale business software implementation projects, or as a power user of financial software

·          Direct experience in aggregating data sets from multiple sources in financial and IT environments

·          Experience in financial analysis, preferably in an IT environment

·          Business intelligence/reporting experience with large data sets using commercial software packages such as Hyperion, Cognos, or similar

·         End-user support experience

·         Knowledge of basic programming concepts and logic in SQL, Javascript, or similar

·         Strong project management experience in enterprise implementations

·         Experience in work in billable services organization with external customers

·         4 year degree in engineering, computer science, MIS, finance or equivalent

·         PMP certification desirable

·         Masters/MBA and/or experience in ITIL desirable

Location and Travel

·         Positions available in Indianapolis, Raleigh-Durham, and Seattle areas

·         Travel averaging 20%, up to 50% at peak times