Sr. Loan Processor Job in Columbus, Ohio US
Sr. Loan Processor
As a Loan Processor, you will be expected to demonstrate a sense of urgency, willingness to work closely with others, and be part of a team whose primary focus is service to our customers as you will be their main point of contact. You will also prepare and move mortgage loans to closing. You will issue proper disclosures as required by federal regulatory compliance and review rate lock and point objectives for accuracy. Additionally, you will ensure pricing and fees are accurately reflected on each transaction and will order all necessary appraisals, title, and credit documents. You will review loan-related documents, including title insurance, flood and tax certificates and surveys, and submit these documents to Underwriting. Additionally, the Loan Processor will review the documents for acceptability against loan conditions, and with the Loan Officer coordinate with all parties to obtain additional documentation. You will also complete loan submissions and update the conversation log as needed. 1. Communicate directly with customers and agents to achieve an ideal customer experience 2. Review rate lock and point objectives for accuracy 3. Ensure all pricing and fees are accurate 4. Understand and abide by all Chase and Federal Compliance regulations 5. Review title insurance, flood, tax certificates, and surveys to ensure they meet Chase guidelines 6. Prepare and calculate income and assets thoroughly before submission to underwriting, when applicable 7. Review and understand an agreement of sale 8. Meet all closing and commitment dates 9. Obtain and review documents for acceptability against loan conditions 10. Perform all validation requirements on applicable loan files 11. Coordinate with buyers, sellers, title companies, escrow agents, surveyors, and real estate agents to schedule loan closings 12. Manage pipeline via daily pipeline reporting 13. Effectively manage a minimum of 60 loans in process while achieving acceptable cycle times 14. Achieve and maintain acceptable customer satisfaction levels This position will require / requires National Mortgage Licensing System and Registry (NMLS) registration under the terms of the Safe Act of 2008. As such, upon active employment with JP Morgan Chase, you will be required to either register via the NMLS registry or re-register and move your previous registration to JP Morgan Chase's registration rolls. Your continued employment in this position with JP Morgan Chase is contingent upon successful registration after your start date and annual re-registration thereafter. In addition, information obtained during the registration process may impact your employment with the firm. Further information about the registry and the requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx You will be provided with detailed instructions on how to fulfill these compliance requirements upon joining the firm.