Sr. Manager, Credit & Collections Job in Baltimore 21075, Maryland Us
Sr. Manager, Credit Collections
Job Description
Sylvan Learning is the leading provider of tutoring and supplemental education services to children of all ages, grades and skill levels. For more than 30 years, our highly personalized and proven approach to learning has helped more than two million students discover their true potential.
Our talented employees take pride in the impact they make each day. When you become a member of the Sylvan team, you will work with caring, bright, motivated people who share a passion for helping students build the skills, habits and attitudes they need to succeed in school–and in life.
Ready to join our team? Apply today, and don't let this opportunity pass you by!
Sylvan Learning is looking for a Sr. Manager, Credit and Collections to join our team at the Corporate Headquarters in Baltimore, Maryland. As a Sr. Manager, Credit and Collections, you will be responsible for all aspects of account and customer servicing for our franchisee and commercial accounts. This position will report to the Corporate Controller.
As a successful Manager, Credit and Collections, you will:
* Manage all aspects of billing, cash application, and statement publishing processes.
* Manage the account servicing and collection efforts on franchise and commercial accounts.
* Manage the collection efforts for Educate subsidiaries and/or affiliates.
* Review for approval account adjustments.
* Manage the credit hold/credit restriction process.
* Prepare the monthly accounts receivable reserve analysis. Make recommendations as appropriate.
* Manage the accounts receivable month end close process.
* Meet monthly with the Credit Committee to review delinquent accounts and make recommendations for next steps.
* Manage the default and termination process.
* Interact with internal departments on disputed invoices, returns, price discrepancies and purchase order problems to expedite payment and ensure current and accurate customer accounts.
* Act as liaison with vendors who provide financing or related services to franchisees.
* Responsible for providing resale reviews and quality assurance reviews.
We require:
* An undergraduate degree in Accounting or Business Administration.
* A minimum of ten years corporate or commercial collections management experience.
* A minimum of five years accounting experience.
* A minimum of five years account and customer service management experience.
* Excellent written and oral communication skills; proven customer service skills; and, accurate documentation skills.
* Ability to work independently and in a team environment.
* In depth knowledge of PeopleSoft or Oracle billing/collections modules experience preferred
* Proficient in Excel, Word, and PowerPoint
What you get in return:
As a Sylvan team member, you'll work in a fast-paced environment and make an impact on our business! Our total rewards package includes:
* Competitive market based salary
* Medical benefits for full time employees
* 401K
* Additionally, through on-the-job training and learning opportunities, you can develop your career at Sylvan and succeed with us in future roles!
If you want to be a part of an inspired organization that believes in fostering knowledge and confidence in children, improving the lives of thousands of families every day - apply today, and don't let this opportunity pass you by!
Sylvan Learning is proud to be an Equal Opportunity Employer
To Apply for this position, please CLICK HERE
