Sr. OD Consultant Job in Portland 97232, Oregon US
The Sr. OD Consultant will be a key member of enterprise wide project teams focused on change management and implementation. He/she will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement. The Sr. OD Consultant will work to drive faster adoption, greater utilization and higher proficiency on the changes impacting employees in the organization such that business results are achieved.
While the OD Consultant does not have supervisory responsibility, this person will have to work through many others in the organization to succeed. The Sr. OD Consultant will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The Sr. OD Consultant will also support project teams in integrating change management activities into their project plans. Finally, the Sr. OD Consultant may provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions.
Job Responsibilities
Essential Functions
- Apply a structured change management approach and methodology focusing on adoption, utilization and proficiency of the changes impacting employees.
- As a member of the project team, work with Project Management and Project Team Leads or to integrate change management activities into the overall project plan.
- Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
- Identify potential people related risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
- Work with the project team and business unit leaders to conduct readiness assessments, evaluate results and present findings to stakeholders in a logical and easy-to-understand manner.
- Work with Corporate Communications, Learning Development, HR Business Partners and Organization Development in the formulation of particular plans and activities to support project implementation.
- Develop a set of strategic and tactical targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Obtain business leader support and involvement in the execution of the change management plan.
- Support the execution of plans by business leaders.
- Be an active and visible coach to business leaders in their role as change sponsors.
- Identify change management success metrics. Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
- Identify plan or people related resistance, performance gaps, and work to develop and implement corrective actions.
- Create reinforcement and reward mechanisms that encourage celebrations of success and sustainable results.
- Design and develop or source and deliver targeted change management training and execute using a variety of learning platforms.
Qualifications
- 8-10 years working on significant business transformations involving re-engineered business processes and systems changes; must have held significant change leader roles in the past 5 years with proven success.
- Direct experience leading change efforts with large-scale organizational impact, preferably with some IT systems implementations
- Experience and knowledge of change management principles, methodologies, and best practices (Prosci preferred)
- A solid understanding of how people and organizations go through a change and the change process
- Strong consulting, client management group process design and facilitation skills required
- Exceptional communication skills – both written and verbal, knowledge of social media
- Must be a team player and able to work collaboratively with and through others
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Strong business analytics and decision making abilities desired
- Ability to influence and work with others at all levels of the organization and move toward a common vision or goal
- Familiarity with a variety of effective communications and feedback gathering methods required, and collaboration tool technology preferred
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