Sr. Product Manager
About Key
Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $97 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,439 ATMs; telephone banking centers 1-800-KEY2YOU® (1-800-539-2968); and a website, Key.com®, that provides account access and financial products 24 hours a day.
About the Job
The GTIPS Product Manager will be responsible for managing all phases of the global trade and payments product set including opportunity identification, research, business case development; project management, new product commercialization and maintenance of existing product and delivery channel offerings. Additionally, the Product Manager will be responsible for product/delivery channel evolution, distribution, product strategy, sales support, product quality and profitability. The individual will work directly with primary stakeholders across KeyCorp (major LOB?s and support areas) to determine product/channel features, benefits, market positioning, sales strategies and value proposition. Additional responsibilities include proactive management of strategic vendor relationships.
Essential Job Functions
- Develops business strategy for managing overall performance of global trade and payment products, including marketing, positioning, planning, pricing, distribution, profitability and promotion.
- Ensures product value propositions are fully developed and well articulated to key internal stakeholders.
- Maintains market awareness by attending industry conferences, analyzing market and client surveys, reviewing industry publications, working with external vendors, and conferring directly with clients and prospects.
- Develops the business case and project charter for any major product-related project including analysis of market trends, market size, growth potential, profitability, market positioning, and potential risks related to the product set.
- Works with key organizational stakeholders to determine the most appropriate technology and operating/system(s) platform(s) for the product/channel and associated cost.
- Initiates testing, monitoring and analysis of system/channel performance against stated specifications and service quality metrics.
- Develops appropriate product training plans for key organizational stakeholders as well as corporate clients.
- Monitors and manages vendor(s) who provide services or products to KeyBank and/or Key clients; evaluates vendor performance scorecards and represents the interests of the line of business in contract negotiations.
- Maintains relationships with vendor contacts to stay apprised of changes that may impact KeyBank; participates in vendor business reviews; completes deliverables and maintains data on vendor management systems.
Required Qualifications
- Bachelors degree in business or equivalent experience (3-5 years of experience with trade finance and/or global payment products)
- Working knowledge of global trade and international payments products and services
- Excellent communication and presentation skills
- Strong interpersonal skills
- Excellent time management skills and problem solving skills
- PC, telephone, Blackberry, Internet
Life at Key is exciting, challenging, and rewarding. Just as we help our customers reach their financial goals, we're committed to helping you achieve your personal and professional goals. We offer competitive compensation and comprehensive benefits that will help you fulfill a healthy work/life balance.
For more information about KeyBank and to complete an online application and submit your resume, go to www.key.com/careers and search "Sr. Product Manager" and locate job # 99993630.
KeyCorp is an equal opportunity employer M/F/D/V. We're proud to be one of the Best Places to Work for LGBT Equality for 2011.
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