Sr. Property Administrator/ Property Management Assistant Job in Toronto/Gta, Ontario Canada

Description:
Position Summary
 
Reporting to the Regional Manager Residential Properties, the successful candidate will play an integral role in enhancing and growing our client's Property Management platform in Ontario. S/He will manage the day-to-day administration for Property Management with a strong customer service orientation and effective communication skills.

 

Major Responsibilities

·         Manage the administrative tasks at the Corporate level for commercial and residential sites

·         Liaise and facilitate communication correspondence between Property Management and Head Office

·         Prepare reports on a weekly and monthly basis for internal and external partners

·         Oversee day-to-day tasks within the division in the absence of the Regional Manager

·         Maintain update Contractor spreadsheets for re-occurring seasonal and/or preventative maintenance and monitor life of service agreements

·         Maintain and update market rental grids and monthly/yearly analysis of turnover and rental statistics

·         Assist site staff with the proper use of forms and policies.

·         Investigate and respond to resident complaints in a timely manner, maintaining appropriate records and follow up to ensure matters were attended to appropriately. Send out move-in/out surveys and follow up with site staff on comments.

·         General administrative duties as requested including daily filing, typing, etc.

 

 Required Experience/Qualifications

·         Minimum of 5 years of experience in property management in an administrative role

·         Advanced proficiency in Microsoft Office 2010 products (Word, Excel, and Outlook) with the goal of creating budget spreadsheets.

·         Must be self-motivated, focused and highly organized with the ability to achieve deadlines

·         Strong team player who also excels at working autonomously

·         Previous Commercial experience would be as asset

·         Experience with Yardi Voyager or Yardi Enterprise is preferred

·         Excellent verbal and written communication skills, including grammar/spelling and proofreading

·         Strong and effective customer service/ conflict management skills

·         Experience with electronic central filing systems or processes

·         Strong working knowledge of the Residential Tenancies Act for Ontario.

·         A good driving record is mandatory as travel to and from the various sites and working at the sites will be required

 

Education

·         Post-Secondary education at a recognized institution

·         Diploma/ Post-diploma in business administration or related field

·         Training or certification in property management preferred