Sr Staff, Creative Solutions, Print Production and Production Services (Burbank, CA) Job in Burbank, California US
Sr Staff, Creative Solutions, Print Production and Production Services (Burbank, CA)
This position involves 25% Supervising projects and project teams and 75% tactically focused, driving project solutions. It works closely with team members to brainstorm and execute against developed strategies, creative briefs, product and program plans, expectations and goals to ensure that deliverables achieve the desired results. It Works closely with team members to deliver successful concepts for projects and then execute them in a quality, timely and cost-effective manner. Works with other Creative and IT team members to improve product quality efficiency. The following are other key job responsibilities: - Engages with team resources aligned to business priorities as needed by design teams. - Ensures the proper application of the Kaiser Permanente Style Guides, Brand Standards, interaction designs and design patterns across the enterprises properties. - Develops breakthrough designs to solve for components or redefine overall Best Practices. - Delivers all projects in accordance with project timelines and overall initiative strategy. - Supports projects with high-quality designs and speed-to-market, error-free execution. - Mentors individual team members to constantly strive for excellence in the work they do. - Ensures the customer/client/end user perspective is at forefront of all creative and interaction design decisions and initiatives. - Surfaces and resolves conflict with minimal noise. - Balances data, logic and intuition in decision making (e.g. balance creative and technical considerations in solutions for the Web space - Deals effectively with concrete, tangible issues as well as abstract, conceptual matters. - Generates pragmatic, sensible and simple solutions to complex problems. - Moves quickly to eliminate roadblocks. - Medium job complexity. This position is also responsible for providing print production leadership to a team committed to achieving specified goals of a project. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues and projects related to print production, online/e-customize and fulfillment of marketing collateral. Must know database system processes. At the entry level, a PM may lead projects that impact a single functional area or several regions. He/she is responsible for working on problems of moderate scope where analysis of data requires evaluation of identifiable factors. Position will exercise judgment within defined procedures and practices to determine appropriate action. Ability to author business requirements documents with system detail and timelines. Customer service skills are essential. Several key responsibilities are outlined below: Provide technical leadership to all print production projects for MarComm and Direct Response. Develop print production project schedules that identify schedule, budget, milestones, key issues and resources required. Coordinate with fulfillment team members to ensure timely go lives for all jobs. Help monitor inventory and provide trending analysis as needed to fulfillment project manager. Monitor vendor SLAs pricing. Grow vendor pool selection focusing on technology and cost efficiencies. Generate cost estimates and ensure invoices are generated in a timely manner. Oversee budget reporting for all printing including monthly forecasting and year-end closing. Design processes to address identified print production problems/challenges. Provide guidance to team on performance and productivity issues. Actively participate and/or lead in analyzing data and developing recommendations and action plans for cost savings initiatives. Qualifications: Basic Qualifications: - Minimum: Bachelor's and two (2)+ years of work experience - Preferred: Bachelor's and two (2) or more years OR master's - Four (4) year degree in related field OR equivalent experience - Working knowledge of policies, practices and systems - Frequent use and general knowledge of industry practices, techniques, and standards - General application of concepts and principles - Full use and application of standard principles, theories, concepts, and techniques - Knowledge of healthcare industry preferred - Familiarity with Kaiser Permanente healthcare system preferred