Sr Workflow Admin Job
Sr Workflow Admin (Job Number: 1315033)
Description
Reporting to a Section Manager the Sr.Workflow Administrator is responsible for coordinating the daily activities of the Operations Unit. Determines work flow and scheduling work assignments and rotations, employee training, back-up for absent employees. Keeps abreast of departments needs and makes recommendations to management for process improvements. Resolves problem situations of a technical nature. Investigates and resolves all transaction discrepancies. Effective and prompt response to all inquiries not resolved by the processing team. Responsible for the review and authorization of the daily departmental reconciliation by balancing cash to DTC or Fed Reports or comparing general ledger tickets. Reviews for accuracy and authorizes the processing of tickets. Provides input in employee evaluations by providing feedback, strengths and areas for improvements to managers. Informs upper management of delicate and/or volume areas. Foster and environment that encourages team work, empowerment and employee development. Coordinates the activities of the clerical staff recommending measures to improve performance and increase efficiency and gives guidance. Acts as go to person. Liaises with Bank/Client Service Staff routinely. Attend training to develop relevant knowledge, techniques and skills. Perform other duties as assigned.
Qualifications
HS diploma or equivalent and Bachelors degree helpful plus related business experience. Strong communication skills (Oral/Written). Good analytical and organizational skills. Excellent interpersonal and team work skills. Work extremely well under pressure to meet deadlines. Mathematical aptitude, basic to intermediate principals of accounting, (understanding of debits and credits) is required. Must possess an attention to detail and be able to handle multiple issues simultaneously. Relies on instructions and pre-established guidelines to perform the functions of the job. Proficiency in MS Word, Excel, Internet, email.
Primary Location: Pittsburgh, PA, US
Internal Jobcode: 29874
Job: Asset Servicing
Organization: Global Securities Ops-HR06423
Leave a Reply
You must be logged in to post a comment.