SS7 Support Engineer
Omni One is a premier full-service professional staffing firm providing direct hire, contract- to- hire, and contract staffing solutions for companies nationwide. We provide recruitment and staffing services nationwide to our client employers and candidates.
Omni One has an outstanding team of experienced recruiters to fill the most critical employment requirements. Our reputation and commitment to producing excellent results, combined with our great track record of successful placements over the past 30 years has allowed Omni One to develop strong business partnerships and trusted relationships with both industry-leading clients and top quality candidates.
SS7 Engineer - Customer Support Coordinator
You will be joining a high-tech telecommunications company that seeking an Application Support Engineer for its customer service group based in the western suburbs of Chicago. You will be responsible for supporting SS7 and VOIP networks focused on QoS, Billing, Fraud, Troubleshooting, Surveillance, Network Optimization and Revenue Assurance its products to telephone Wireline, Wireless and Next-Generation Network Carriers. You will do some light travel nationwide as required. Requires strong organizational, communication and interpersonal skills. Must be a resourceful self starter and a highly detailed individual. You will need an understanding of SS7 for Wireline or Wireless carriers, Telephone switching systems, network management and technologies such as SS7, surveillance, QOS, Billing, Fraud, Revenue Assurance and Network Optimization. Any basic understanding of databases such as Oracle or SQL Server would be a definite asset.
Skills and Qualifications:
- Any Knowledge of SS7 (Common Channel Signaling System #7 ( SS7) transports SS7 messages over an SS7 network) and M2PA (M2PA is a protocol which supports the transport of SS7 MTP3 signaling messages over IP using the services of the SCTP)
- Familiar with Databases such as Access and Oracle is a strong asset
- Familiar with Inter-Carrier Billing and Call Detail Records
- Ability to develop and set up Excel Spreadsheets
- Familiar with Customer Support on Telecommunication Systems
- Knowledge of computer and setting up Drives and RAID a plus
Keys: SS7, Tekelec, Links, M2PA, SCCP, TCAP, Wireless and Wireline carrier experience.
The ideal candidate will be knowledgeable in LAN/WAN and Network Operating Systems (including routers, hubs and servers); Operating Systems (Windows XP Pro, 2003/8 Server and Client) and to troubleshoot TCP/IP connectivity. You will need an understanding of Microsoft Application programs such as Word, Excel, PowerPoint, Outlook and provide support ranging from beginning to advanced.