Staff Development Coordinator – Hallmark – New Bedford, MA Job in New Bedford 02740, Massachusetts Us
Summary: Assess, plan, organize, implement, evaluate and coordinate the center Staff Development Program, performs clinical tasks and assists in other departments.
Qualifications:
Education:
§ Graduate of accredited school of nursing, BS degree preferred.
Licenses/Certification:
§ Licensed as a RN (if state requires) or LPN/LVN in state employed.
§ Valid CPR teaching certificate, if applicable.
§ Current with state Continuing Education (CE) requirements.
Experience:
§ Three years of nursing experience, of which one year was in a long term care environment.
§ One year of experience as an instructor preferred.
Essential Functions:
§ Ensures that employees receive compliance training and education necessary to perform their job responsibilities in accordance with Kindred's Code of Business Conduct.
§ Ensures that documentation for all training is completed in accordance with state, federal and Compliance requirements.
§ Monitors employee performance and takes necessary action for compliance issues.
§ Develops and conducts an orientation program for new, rehired and contract employees.
§ Manages Employee Health program.
§ Provides hands-on clinical orientation and instruction to licensed and unlicensed personnel.
§ Conducts or coordinates new employee job training, and CPR training.
§ Assesses resident needs in relation to staff abilities and designs appropriate training programs.
§ Working with the Director of Nursing (DNS), ensures clinical competency of nursing staff through observed skills evaluation, and conducts annual competency assessments for licensed nursing staff and Certified Nursing Assistants (CNAs).
§ Assists in department budget preparation and contains expenditures within budget.
§ Conducts and coordinates OSHA/Risk Management program with oversight of documantation requirements
§ Ensures the educational curriculum in the center meets or exceeds state, federal and accreditation requirements.
§ Plans and conducts state and federally required in-service programs.
§ Conducts certification or training programs for Nursing Assistants.
§ Performs other tasks as assigned.
§ Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Knowledge/Skills/Abilities:
§ Knowledge of learning principles and training techniques.
§ Skilled in developing and conducting training programs.
§ Skilled in work assessment.
§ Ability to communicate effectively with residents and their family members, and at all levels of the organization.
§ Knowledge of state and federal requirements for accreditation and certification.
§ Possesses basic computer skills
§ Ability to work with a culturally divese resident and employee population
Service Excellence Requirements:
§ Work efforts reflect a passion for exceeding customer expectations.
§ Solicits patient/resident feedback to understand their needs and the needs of the community. Advocates for Service Excellence within the Center and influences others to take action.
§ Displays responsibility by taking ownership of quality care. Shows dedication to enriching the lives of our patients and residents through empathy and compassion.
§ Exhibits a commitment to results by looking for and recommending/implementing process improvements.
§ Demonstrates commitment to interpersonal excellence through professional greetings, proper telephone etiquette, common courtesy, a professional attitude and appearance.
§ Enriches the Center culture by having fun.
§ Recognizes the benefits of team collaboration. Shows respect for fellow employees by working together to get the job done.
§ Effectively addresses customer concerns and resolves conflict in a manner that is fair to all.