Store Management Job in Anaheim 92806, California US
Job Number: 35A
Job Title: Store Management
Type: Full-Time, Exempt/Non-Exempt
Location: Orange County, CA
Dunn-Edwards is one of the largest employee-owned paint manufacturers in the Southwestern United States, selling from our over 100 store locations, and we offer excellent career opportunities and competitive wages and benefits.
General Purpose of Job:
We will hire experienced, highly energized Managers and Assistant Managers who possess an entrepreneurial spirit with a desire to be challenged for our paint and related merchandise retail stores. Under the general direction of the Regional Store Operations Manager, the Manager and Assistant Manager supervise and direct Store Team Members to ensure proper and efficient store operation, and excellent customer service. We have exempt Manager positions and non-exempt Assistant Manager positions.
Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.
Must be able to pass DMV, Background Check, and Drug Screen.
Dunn-Edwards uses the Homeland Security E-Verify I-9 Compliance System.
Essential Roles and Responsibilities:
- Leads and motivates the store team to ensure the achievement of business goals in revenue, expenses, profitability, customer satisfaction and loyalty, and inventory shrinkage
- Ensures through subordinate management the proper merchandising and appearance of the store
- Establishes priorities, promotes teamwork and cooperation and maintains a high level of employee morale and satisfaction
- Promotes a positive shopping experience; through subordinate managers, ensures the efficiency, timeliness, and the quality of store service
- Resolves customer complaints and takes action to improve customer service levels
- Solicits customer feedback to better understand customer needs and the needs of the local community
- Communicates effectively with customers and all company personnel
- Works effectively with sales management in order to meet sales and service expectations
- With subordinate management, interviews prospective employees
- Through subordinate management, supervises the store employees; assigns, directs and follows-up
- Directly and through subordinate management, trains, develops, coaches and evaluates hourly employees; ranks employee’s performance
- Personally trains, coaches, develops, evaluates and reports on the performance of subordinate managers while continually developing his/her own skills
- Takes appropriate corrective measures, including without limitation, resolving employee and subordinate manager complaints and grievances, counseling employees and subordinate managers, disciplining employees and subordinate managers and terminating employees and subordinate managers
- Handles all cash functions; keys, safe and registers
- Ensures the accurate management of all store monies and all banking operations
- Effectively uses resources to decrease operating expenses
- Through subordinate management, ensures the accuracy of all incoming and outgoing shipments related to day-to-day store operations and the accuracy of all paperwork associated with all incoming and outgoing shipments
- Capable of performing all job classifications under his/her supervision
- Ensures compliance with all safety rules, regulations and procedures
- Responsible for enforcing all inventory and LP policies and procedures
- Utilizes management information tools and analyzes financial reports in order to identify and address trends and issues in store performance
- Utilizes management information tools, analyze financial reports and evaluate industry patterns and trends in order to write an annual store budget
- Oversees and executes daily reports, develops sales/hour forecasts
- Manages with and promotes integrity and honesty in all interactions with employees, customers, and the local community
Are You?
• Confident, assertive, and motivated
• High energy, flexible, and excited by a fast paced, diverse work environment
• Known for your responsiveness and excellent customer service
• Proud of your hands-on high work ethic approach
• A skilled problem solver, short-term long-term
• Highly effective at managing your time
Education and Experience Requirements:
Bachelors Degree and 2 years retail store management experience is required.
OR
Minimum of 5 years retail store management experience is required.
Communication and Language Requirements:
- For safety reasons, ability to read, write, and communicate in English is required.
- Must have the ability to efficiently write routine business reports and correspondence in Microsoft Office.
- Must have ability to effectively present information and respond to questions from individuals and groups of employees and customers.
- Bilingual is a plus.
How to Apply:
Reference the Job Title and Job 35A in your letter of interest, answer the screening questions, and send with your resume, following the instructions on Monster.
The interviewing Managers will contact the most qualified applicants.