Store Manager – Express – Bramalea City Centre
Express is a specialty apparel and accessories retailer of women's and men's merchandise, targeting the 20 to 30 year old customer. The Company has over 30 years of experience offering a distinct combination of fashion and quality for multiple lifestyle occasions at an attractive value addressing fashion needs across work, casual, jeanswear, and going-out occasions. The Company currently operates more than 600 retail stores, located primarily in high-traffic shopping malls, lifestyle centers, and street locations across the United States, Puerto Rico, Canada and also distributes its products through the Company's e-commerce website, www.express.com.
The Store Manager manages retail store operations and supervises approximately two to seven Co-Sales Managers and full time/part time associates. Must possess the ability to:
BUILD TALENT
-Attract, hire, develop, inspire, and retain top talent
-Coach, develop and maximize the success of all Associates
-Maximize sales potential by coaching Associate behaviors on the sales floor and in the back room (Maximize Customer Sales Lead (CSL))
-Build a team that works well based on the needs of the Store
-Recruit, hire and staff
-Ensure training of the Associate team
-Succession planning and retain top talent
BUILD CAPABILITY
-Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all operational activities
-Analyze business and create action plans
-Ensure team communication
-Direct workforce management
-Direct merchandise flow
-Manage controllable expenses
-Maintain policies and procedures
-Loss prevention/safety
BUILD THE BRAND
-Build a Store environment that is sharply focused on consistently delivering exceptional, positive in-Store customer experience
-Lead consistent focus on delivering an intimate customer experience
-Ensure implementation of company selling strategies
-Establish customer satisfaction
-Ensure visual standards and a positive in-Store experience
Additional Requirements:
-Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
-Proven ability to increase sales and store profitability
-Proven ability to network, recruit, interview, train, develop and promote associates
-Ability to travel periodically, as needed for meetings
-Ability to move medium to large items weighing up to 50 pounds
An equal opportunity employer, Express, Inc. does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation or marital status. Express, Inc. only hires individuals authorized for employment in the United States.
