Store Manager Job in Eden Prairie 55344, Minnesota US
Position Statement
Store Manager is responsible for fostering and sustaining company core values while achieving: Superior customer experience, financial results, operational and visual excellence and compliance to all company policies and procedures.
Responsibilities
Results Leadership
· Embrace and promote Coldwater Creeks’ standards of exceptional customer service.
· (Utilizing Personal Shopper, One Creek and CEE’s)
· Manage change through communication and positive support of all company initiatives.
· (Executes “What’s Creeking”, leadership meetings, and all store meetings)
· Achieves metrics and holds self and team accountable for driving results.
· Maintains the integrity of Coldwater Creek’s brand identity through compliance of visual and operational directives.
· Demonstrate effective and successful prioritization and time management skills.
· Recognizes and rewards behaviors that reinforce both progress and success; utilizing all recognition programs.
Thought Leadership
· Able to identify, utilize and communicate financial indicators as directed by Senior Leadership.
· Ability to create and implement an action plan for financial success through analyzing historical results and reviewing current performance.
People Leadership
· Ability to identify, develop and retain high–potential employees. Consistent utilization of succession planner.
· Able to anticipate and plan for long term staffing needs. Source, recruit and build a team with complementary strengths and skill sets needed to deliver the CWC experience.
· Ensures an effective learning environment by utilizing training progressions, training modules and new hire workbooks. (MTS modules, MTS checklist, and VMG)
· Able to coach in a team setting and manage performance through company tools.
· (Notes of Conversation, Individual Development Plans and other company supplied tools)
Personal Leadership
· Inspires trust by maintaining a respectful work environment and fostering open communication.
· Models ethical behaviors of the organization. Protects confidential information and confronts actions that border on the unethical.
· Models Core Values of “Respect” as set by CWC.
· Leads by example and demonstrates consistency between words and actions.
· Demonstrates accountability by accepting responsibility for personal and team results.
· Accepts all other related projects and/or duties assigned by Supervisor.
Direct Report-District Manager Supervises-ASM, Leads and Sales Associates
Requirements
· Minimum 3 years experience managing a minimum $2M specialty retail business preferred
· Experience in a leadership role managing a staff in excess of 20 persons preferred
· Customer focused, team oriented with strong interpersonal skills (i.e. effective listening and clear communication skills)
· Merchandising/visual skills; experience with specialty retail apparel and home accessories
· Ability to work on their feet in a fast paced environment for extended periods of time.
· Ability to lift 25 pounds, to bend and climb ladders in order to do floor sets, backroom activities and store maintenance.
· Ability to solve problems and manage conflict
· Detail oriented, conscientious, thorough and reliable
· Extreme flexibility and adaptability to work weekends and overtime
· Excellent verbal and written communication skills
· Strong working knowledge of POS systems, Word and Excel preferred
Coldwater Creek is an equal opportunity employer.
Req. Code : 1786