Store Manager – Lakeside Village (opens Feb. 2012)-Soma
About the Company
Chico's FAS, Inc. is a specialty retailer of private branded, sophisticated, casual-to-dressy clothing, intimates, complimentary accessories and other non-clothing gift items. The Company operates more than 1,000 women's specialty boutiques, including locations in 49 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico operating under the Chico's, White House | Black Market, and Soma Intimates names.
At Chico's, we value our customers, integrity, respect, vibrant spirit, and high performance. Our commitment to encourage and support the success of each associate makes Chico's FAS, Inc., an exciting place to build a career. As we continue to grow our brands, we invite you to learn more about the opportunities to become a part of our incredible team.
Store Manager - Lakeside Village (opens Feb. 2012)-Soma-Lakeland, FL
POSITION OBJECTIVE:
The Store Manager is primary responsible for managing the sales, operations, asset protection, and huma n resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
1. Directs and supervises associates engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Ensures weekly schedules are prepared to provide proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
2. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
3. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
4. Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times.
5. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
6. Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; e nsures all register transactions are completed accurately and in accordance with policy.
7. Prepares and oversees physical inventories, ensuring proper accounting of receipts and outflows of merchandise.
8. Manages the general operations of the store ensuring that the store is in working order and adequately supplied to ensure safe and efficient operations.
9. Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls.
10. Recruits, hires, and develops store associates; prepares and conducts all performance appraisals and evaluations; interprets Key Performance Indicator reports and delivers coaching as needed.
11. Other duties as assigned/required.
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NOTICE: Chico's FAS, Inc. and its affiliates (Chico's) do not accept unsolicited candidate referrals or resumes from recruitment agencies. Chico's will not be responsible or liable for any fees or costs associated with such unsolicited submissions.
