Strategic Account Manager Job in Ft. Lauderdale 33309, Florida Us
Strategic Account Manager
The Government and Education Solution’s organization is looking for a top-ranked Strategic Account Manager. The position will require building or establishing customer relationships and executing an account sales plan for the K-12, higher education, state and local government. Management functions involve direction of CenturyLink support organization including sales engineers, post sale operations managers, support consultants and account executives. Key to the success will be the matrix management of overlay sales group sales including CenturyLink Business Markets Group, QIS, and CenturyLink vendor partners.
- Manage and engage multiple major government and/or education accounts while selling the entire suite of CenturyLink products and services.
- Meet and/or exceed assigned sales objectives and monthly revenue quotas.
- Maintain a pipeline of qualified prospects sufficient to meet monthly quota requirements.
- Maintain revenue and build new revenue within established account base.
- Research, develop, and present well-structured sales proposals (formal/informal) to prospective customers.
- Complete service orders in a legible, accurate, and timely manner.
- Individual will be responsible for driving sales activity and closing business within State/Local Government and Education.
- Will be required to drive new sales opportunities for all CenturyLink services by working closely with various government funded agencies, universities and schools across the state.
- Activities will include: identifying contacts and decision makers, understanding customer business and IT needs, developing and executing creative account strategies that encompasses network services and CPE, crafting solution-based proposals that will address business needs, and achieving revenue growth objectives.
- Articulate the purpose, key features, advantages, limitations, and value proposition of company telecommunications and/or technology products and services (i.e., Voice, Data, IP and Hosting).
- Acquire and integrate industry knowledge related to general trends, emerging technologies, competitors, etc. into strategic account planning and sales activities.
- Partner with Sales, Service and Support personnel to strategically support major government accounts.
- Partner with customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding business solution.
- Identify and qualify prospective customers by telephone, cold call premise visits, and networking.
- Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas.
- Close complex sales engagements with customers by gaining commitment to implement the value-adding product and/or service solution(s).
- Manage and maintain existing customer accounts to compile and analyze data, determine customer position, identify strategic opportunities, set goals, establish responsibilities, allocate resources and set measurable account plan objectives.
- Profile accounts for multiple products and multiple decision-makers.
- Utilize PowerPoint to develop presentations focused on sales solutions responding to the specific buying needs of the client.
- Utilize Excel to create spreadsheets and manage data related to customer accounts and sales funnel management.
- Develop, maintain and manage customer relationships from the operational to executive levels throughout the organization.
- Make accurate and timely decisions based on customer needs and business requirements.
- Gather and analyze relevant information / data from multiple sources to define the dimension of an opportunity or issue.
- Apply effective time management techniques and strategies to prioritize activities related directly to selling and minimize non-productive sales activities.
- 3 years of successful sales history in a Telecommunications environment.
- Must have a strong understanding in the following areas: voice and data network services, network management services, local and wide area networks, web hosting and data customer premise equipment
- Must be experienced in consultative selling to either Government/Education or major business customers with a national or regional scope
- Proficiency with MS products (Excel and PowerPoint)
- Valid Driver's License and satisfactory driving record
May 20, 2011
• Tags: Florida Us, Strategic Account Manager Job in Ft. Lauderdale 33309 • Posted in: General