Student Support Services Coordinator Job in Dobbs Ferry, New York US
Student Support Services Coordinator
-Process daily workflow of the Student Services Support Center staff; assist in the Completions of projects and assignments from the Systems Management Operations staff, the Business Operations staff, and the Student Services staff, and the Admissions/Recruiting staff, in an organized and consistent manner as outlined by the Chief Operating Officer and the Vice President. -Ensure accurate and efficient processing of admissions, registration, advising and financial aid related documents; ensure timely, accurate, and professional responsiveness of call center operations. -Participate in training to keep abreast of ever changing federal, state, and institutional regulations and policies; ensure institutional policies and procedures are updated on a regular and consistent basis. -Participate in technical training to broaden staff capabilities in the area of computer automation. -Cover campuses as assigned; follow up on leads, messages encouraging positive admissions decisions; completion of applicable student records; create an overall positive phone contact experience for student and/or student family. -Perform various tasks as assigned for Enrollment Management activities, such as: Open House, Accepted Students Days, Scholarship Events, etc. -Attend all departmental staff meetings and training sessions. -Perform other duties and projects as assigned.