Sunglass Hut Store Manager Job in Reno 89502, Nevada US

Organization Description: You know them. You love them. Now join the team that brings them to the world. At Sunglass Hut, a member of the Luxottica Retail family, we combine the vision and talents of the best. With over 1,800 locations across the globe, we offer the latest branded products through some of the world’s best-known retailers, including Sunglass Hut, Watch Station and Watch World. As a member of our team, you’ll not only be part of an organization that is leading the world in fashion and service, but dynamic careers as well. Join us.

 

GENERAL FUNCTION

Oversees the daily functions of a store operation to include – selling, recruiting, store set up, maintenance and inventory control.  Achieves store success by working towards the maximum expectations; i.e. sales plan(UPT/Care Kit ratios), secret shopper, customer service and organization.  In a single coverage environment, delivers superior sales results by assisting the customer in selecting products best suited to their lifestyle.  Understands and brings to life for all associates the Vision, Mission and Values.

 

MAJOR DUTIES AND RESPONSIBILITIES

·         Responsible for driving customer sales to closure through enthusiastically asking questions and making appropriate product recommendations. 

·         Accurately staffs store to respond and address all Customer needs.  Ensures staff has up-to-date information about procedures, sales and return policies.

·         Understands sales and profit plans and sets store goals to ensure delivery.

·         Maintains inventory control and secures all merchandise according to plan.

·         Recruits, trains and develops high quality sales associates through providing clear, motivating and constructive feedback in a timely manner.

·         Organizes and ensures accurate completion of all daily, weekly, monthly paperwork through (i.e., MBA, POS, and Scheduling).

·         Market shops - - knowledgeable of all competitor prices as well as sales trends, fads and additional customer requests.

·         Maintains store appearance (i.e., clean and according to specifications).  Accurately displays all merchandise and marketing visuals according to plan.

  

COMMUNICATIONS WITH OTHERS

·         Internal – Store managers and associates, CSC associates, field management team.

·         External – Customers, other retailers, government agencies, professional organizations, mall management, maintenance and service providers.

 

KNOWLEDGE AND SKILLS

·         Strong Selling skills

·         Independent, self motivated worker

·         Strong Communication and listening skills

·         Organizational skills

·         Team building and management skills

·         Problem solving ability

·         Strong negotiating and influencing skills

·         Analytical and computer skills

 

EDUCATION

·         High school diploma or equivalent experience

 

EXPERIENCE

·         Previous experience in customer service and retail preferred

·         2+ Retail management experience preferred

 

WORKING CONDITIONS

·         On feet most of the day

 

Ready to see what a great career really looks like? Check us out on the Web at: www.sunglasshut.com or stop by your nearest Sunglass Hut or Watch Station store.

 

EOE