Supervisor of Patient Access
Supervisor of Patient Access - Urgent Care
- High School Diploma required, college degree preferred
Basic Function: Supervises and directs all functions of registration functions for Urgent Care facility. Ensures compliance with all federal and state regulations regarding registration of patients. Coordinates implementation of software applications specific to the registration process. Provides training for staff. Performs all administrative functions related to Registration staff to include: hiring, counseling, firing, scheduling and annual performance evaluations. Assures that adequate staff and work systems are available while remaining within the departmental budget expectations. Serves as a liaison between patient, family, patient representatives and hospital personnel. Minimum Qualifications: High School Diploma and four years related experience or equitable combination of education and experience Must have excellent oral and written communication skills and be able to understand both written and oral instructions Demonstrates ability to supervise personnel and communicate well in an organizational setting. Knowledge of patient accounting and basic knowledge of accounting practices Must have knowledge of medical terminology Familiar with registration requirements/documentation, insurance and billing Familiar with insurance process and revenue cycle Preferred Qualifications: College degree Previous patient access experience in hospital or urgent care facility Technical knowledge of PC, software applications and installation, experience with network computer systems Previous supervisory experience in a healthcare environment
HR Use Only:
Monster