Supervisor, Specialty Pharmacy Services Job in Lenexa, Kansas US

Supervisor, Specialty Pharmacy Services

This position is responsible for supervising the Patient Services Representatives within the branch facility. Oversees day-to-day activities, manages employee performance and develops, trains and mentors PSR staff. This position also interacts closely with the pharmacy, operations and reimbursement departments as well as staff at various treatment centers and physicians. Answers calls from and communicates with customers or caregivers to review inventory levels of product and supplies. Documents and communicates medical problems or service issues experienced by customer to appropriate clinician or supervisor. May assist pharmacist in generating labels and packing medication and supplies based on State Pharmacy Regulations