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Function: Operations
Family: Warehouse Operations

What Warehouse Operations contributes to Cardinal Health
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

• Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
• Has in-depth knowledge of work processes and tools within own area
• Applies expertise to solve standard and non-standard problems within own area
• Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts
• Role models Cardinal Health's high ethical standards and code of conduct
• Provides direction in discussing and creating development plans
• Provides input into succession planning process for own work area
• Aligns individual goals for self and others with work area/functional goals
• Builds confidence and respect of others through a positive and energizing style
• Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles
• Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area
• Is aware of internal/external business issues
• Identifies specific opportunities for long-term change within own work team or product/service
• Builds customer relationships, interprets customer needs and assesses their business requirements
• Leverages customer knowledge to develop alternative solutions and shares key learnings with others
• Resolves day-to-day or routine problems using defined processes
• Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
• Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
• Effectively listens to and explains difficult issues to reach shared understanding and build alignment

Accountabilities in this role

• Supervise Warehouse associates

• Effectively manage the workflow to warehouse operations

• Coach/mentor teammates to effectively work together

• Participate in new hire interviews

• Cross train associates to work in different departments

Qualifications

• High school diploma required; degree preferred
• 1-2 years related experience
• Strong communication skills
• Leadership skills
• Basic knowledge of Microsoft Office