Supplier Quality Specialist 2'3 Job in El Segundo, California US

Supplier Quality Specialist 2'3

Location El Segundo, CA Security Clearance Required? No Security Clearance Required about security clearance definitions Position Description Leads audits and assessments of complex supplier's systems, processes and products. Documents and reports audit and assessment results. Delegates product acceptance responsibility to suppliers. Assesses capability and capacity of suppliers to perform current or potential future work. Provides education and coaching on quality systems, regulatory compliance issues and company initiatives. Develops training materials and other resources to support improvements in supplier performance and productivity. Generate Supplier Corrective action requests from Suppliers and verify Root Cause Analysis preformed and approve Supplier's corrective action plans. Provides technical expertise to company employees, suppliers employees, customers and when required provides education and coaching on regulatory requirements and the AS9100 aerospace quality system. The Quality Specialist will be competent in root cause corrective action investigations, performing problem resolution and follow-up activities including problem identification, investigation, analysis and resolution of discrepancies and non-conformance issues. Interfaces with the Boeing Enterprise, internal and external customers, and suppliers to establish priorities and be responsible for developing and regularly maintaining detailed reports to communicate quality status, improvement activities, risks, and progress to the Supplier Management community. Close coordination with Procurement Agents, Program Leaders, SQ Management and other functional stakeholders in development of strategy and deployment is required and critical. The candidate should be able to demonstrate their ability to schedule multiple events in a dynamic production environment. The candidate must be able to work cross-functionally with many different job disciplines at supplier. Strong computer skills are required. Competencies General + Adaptability Generally understands changes in own and others work-group tasks and situations as well as the logic or basis for change; generally seeks information about changes affecting own and fellow employees jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to work group members, direct supervisor, and occasionally members of others work groups. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors. + Communication Generally clarifies purpose and importance; stresses major points; follows a logical sequence. Usually keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Generally seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately. + Customer Focus Considers customers and their needs when performing and/or working with others on routine tasks; supports others and occasionally becomes directly involved in developing and sustaining customer relationships; assists more experienced employees in seeking information to understand customers circumstances, problems, expectations, and needs; prepares information which more experienced employees will share with customers to build their understanding of issues and capabilities; considers how day-to-day actions or plans affect customers; responds quickly to help others address customer needs and resolve problems. + Decision Making Recognizes a variety of issues, problems, or opportunities in own and occasionally in other work groups and determines whether action is needed; identifies the need for and collects information to better understand issues, problems, and opportunities. Generally integrates information from a variety of sources; detects general trends, associations, and cause-effect relationships. Creates relevant options for addressing problems/opportunities and achieving desired outcomes. Generally formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Generally includes work group members, direct supervisor, and occasionally members of others work groups in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions. + Follow-Up Generally builds due dates into assignments and task delegations; communicates milestones and expected results. Asks questions of fellow work group members and occasionally of other interorganizational employees to obtain relevant information; schedules meetings to review progress and share information; gets feedback on results from those directly involved. Meets formally with fellow work group members and occasionally other interorganizational employees to review the results of an assignment, project, or delegated task. + Managing Work Has a general sense of more critical and less critical activities and tasks; adjusts priorities when appropriate. Generally ensures that required equipment and/or materials are in appropriate locations so that own and others work can be done effectively. Allocates own time to complete work; tries to coordinate own and others schedules to avoid conflicts. Usually takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively and rarely allows irrelevant issues or distractions from interfering with work completion. + Negotiation Generally explores all parties needs, concerns, initial positions and builds common ground by highlighting areas of agreement and working through areas of disagreement. Manages the interpersonal process to stay focused on the task; constructively addresses emotions and conflict. Engages in mutual problem solving by brainstorming alternative positions or approaches and evaluating them openly and fairly. Builds value of preferred alternatives by relating them to other's needs; responds to objections by emphasizing value. Tries to establish a win-win solution through a give-and-take process. Technical + Analysis and Corrective Action Basic - General knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Develops, reviews and approves product definition data including emergent design changes. Preferred - Complete knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Develops, reviews and approves product definition data including emergent design changes. + Analytical Skills Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the work group level. Preferred - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level. + Assembly Process Basic - General knowledge of assembly and production processes, manufacturing capabilities (e.g., composites, structures), and data needed for defining delivery configurations (e.g., design definition, progra