Support
Application Support - Electronic Trading / / SQL / Unix / trade folw / trade capture
There is a position within the Electronic Trading team to support Foreign Exchange and Money Markets trading solution used internationally by a wide range of investment banking clients.
The position will primarily provide expert technical and functional support for the application and its infrastructure, liaising with investment banks' business technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all internal and external customers.
ESSENTIAL DAY-TO-DAY RESPONSIBILITIES
* Provide first and second line technical and functional support for a mature, complex FX/MM electronic trading application
* Troubleshoot problems using a wide range of technical skills including Unix, SQL, XML and Java
* Use acquired business knowledge to advise on implementation of investment banks' business processes
* Provide basic project management for new implementations
* Communicate professionally with investment banks' IT and business staff
Qualifications
REQUIRED SKILLS
* Educated to degree level, preferably in a technical subject (e.g. Computer Science, Engineering, Physical Sciences)
* Understand client/server applications
* Have a basic understanding of Unix and SQL
* Have the ability to read and interpret source code and write simple programs in an object-oriented language
* Display the lateral thinking required to solve complex technical problems
* Be able to write clear, professional and timely responses to customer questions
* Have a positive, helpful approach to serving customers and assisting colleagues
DESIRED SKILLS
* Strong Unix command line skills
* Good SQL skills (can make complex queries - DBA skills not required)
* Good knowledge of TCP/IP networks and HTTP(S)
* A firm grasp of IT security issues
* Experience of writing Java applications
Leave a Reply
You must be logged in to post a comment.