Support Analyst/Helpdesk Analyst
Support Analyst/Helpdesk Analyst
Keywords: Support, Helpdesk, Call Logging, Builds, MS Office, Admin, Fix, 1st Line
Commutable from: Chippenham, Bath, Bristol, Warminster, Trowbridge, Swindon.
A leading organisation in the Wiltshire area requires a Support Analyst/Engineer to work within its successful support team. This team provide and support all company IT equipment and infrastructure predominantly for in-house users but also customers. They are also responsible for the provision of the company Helpdesk. You will have experience of the following:
• Call Logging Helpdesk operation
• 1st Line Technical Support
• System operations (eg: setting up user accounts, backups etc)
• Desktop and Laptop Builds (using bare bones and automated methods)
• Basic system administration
• Fault finding and fix, sometimes by telephone
Essential skills:
• MS Office
• PC's, laptops and peripherals
• System administration tasks (eg: setting up user accounts, backups)
• Windows (7 and XP)
• Networking (LAN/WAN)
• Hardware and software installations
• Asset management
• Helpdesk operation
• Exposure to AD/Exchange
Please send CV for full job description.
Excellent opportunity to join leading organisation that invests heavily in its employees!!
Job Address
Wiltshire, SW
Wiltshire
Contact Details
Brendan Johnston
Apply by Email
Red Rock Consulting Ltd
Wiltshire
0117 970 7969