Support Engineer – Voice Job in Praha
Accenture is a global management consulting, technology services and outsourcing company with approximately 189,000 people in 49 countries. If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.
Job Description:
Job Requirements:
- 4+ years experience in the troubleshooting and performance management of voice infrastructure networks (Both Legacy and IPT)
- Strong communication and interpersonal skills including an ability to convey technical information using non-technical language
- Extensive knowledge/experience with Cisco Voice over IP systems and components including Call Managers, gateways, gatekeepers, Unity voice mail, routers and switches
- Must have thorough understanding of traditional call flows and communication protocols (SIP, H.323, MGCP, RTP,SRTP, SCCP, ISDN)
- Knowledge and experience operating converged (voice/video/data) networks, including knowledge of: CoS, QoS, WRED and related quality of service parameters
- WAN and voice circuit experience in VoIP and legacy voice environment
- Basic knowledge of BGP and OSPF routing protocols
- Knowledge of VPN technologies and IPSec and GRE protocols
- Understanding of network protocols like FTP, TFTP, NTP, DNS, DHCP
- A minimum of Bachelor's Degree or higher although relevant experience will be taken into consideration
- Organizational and problem-solving skills
Nice to have:
- Exposure to Cisco's Unified Border Element (CUBE) and session border controllers
- Understanding of multiplexing technologies
- Exposure to Cisco Presence and Emergency Responder configurations
- Experience in CUCM 7.x
- CCVP/CCIE (Voice) Certification
- CCNA/CCIP
September 19, 2011
• Tags: Chodov 14800, Prague Czech Republic, Support Engineer, Voice Job in Praha • Posted in: General