Supv, IT Suppt
Supv, IT Suppt - Indianapolis, IN
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com), is one of the world's leading media, entertainment and communications companies principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential and business customers and is also the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and many theme parks. Tasks: - Manages a group of individuals responsible for providing high levels of service. - Assists with the establishment of team goals and manages departmental performance. - Maintains a strong culture of customer service and responsiveness among all members of the IT Support staff. - Researches new/emerging technologies. Performs critical analysis of the technology for possible implementation in existing environment. Makes recommendations to management on technical direction. - Designs, tests, implements, and documents policies and procedures. - Identifies and resolves complex issues. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Skills Requirements: - Bachelors Degree or Equivalent - Information Sciences, Technology, Computer Science - - Generally requires 4-7 years related experience Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.