Supv, Residential Sales State College PA Job in State College, Pennsylvania US
Supv, Residential Sales State College PA
Tasks: - Supervises and motivates a team of door-to-door direct sales Representatives to achieve sales goals for digital Video, High-Speed internet, and digital Voice product categories. Provides individualized and ongoing performance management to ensure efficiency and productivity of all team members. - Conducts tactical planning, standardized reporting, and feedback on effectiveness of existing sales plans. Supports and leads competitive field efforts through the implementation of acquisition and win-back tactics as directed. - Coordinates audit follow-ups by Sales Representatives. Performs real-time field evaluation of Individual Sales Representative performance. Tracks and analyzes Representative activity and results metrics on a daily basis. - Coordinates processes to ensure accuracy in daily check-in/pre-screen of sales orders. Strategically distributes and documents territory among team members. Leads a dynamic, well-informed front line work force that successfully executes the appropriate campaign strategies. - Conducts individual and team coaching and development sessions. Enhances and promotes the sales environment of the entire organization. - Assists Sales Representatives in solving customer problems (technical, product, billing, etc.) Resolves or serves as intermediary to resolve service issues. Develops partnership with internal departments (e.g. customer service, technical operations) to ensure customer satisfaction. - Leads/motivates sales employees. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Requirements Requirements: - Bachelors Degree or Equivalent - Business - - Generally requires 5+ years related experience Minimum 1 year outside sales experience required. Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.