System Support Analyst
The Job:
- Be responsible for the applications support of Equities Derivatives Trading and Sales business, focus on the Structure Product Sales related system platform, deal pricing mechanism, trade routing workflow, computation grid and pre-trade related platform.
- Required to support internal clients and to troubleshoot and diagnose technical issues in the production environment.
- Management and tracking of daily production problems; ensure effective and timely resolution and communications to the client; report bugs back to overseas development team.
- Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.
- Ensure adequate performance and operation of the systems - monitor the performance⁄ operation, diagnose and address any problems.
- Follow ITIL Application Support methodology to carry out incident and system change management procedures.
- Provide system and process documentation.
- Shift duty, weekend and holiday work might be required.
The Person:
- Degree holder in IT major/Finance.
- Good System problem-solving skills.
- Good client management and interpersonal skills.
- Good knowledge on derivative products including OTC structure products
- Basic skills on Unix/Linux/Perl, VB, XL, JAVA.
- Good knowledge on database (Oracle).
- Batch processing system.
- Good command in English and Chinese
To apply, please send your CV to stephen.hewitt@connectedgroup.com
October 28, 2008
• Tags: Equities jobs and careers in Hong Kong SAR, System Support Analyst • Posted in: Financial