System Support/Tech Support/HelpDesk recruitment
Qualifications and Experience
- Be responsible for the setup/installation and deployment of all desktop/laptop computers.
- Maintain the integrity of desktop computers through upgrades, support, and new technology
- troubleshoot, diagnose, document, and resolve level 1 - 3 technical issues ranging from software to hardwar
- Provide quality desktop support to end users, including new software installations, configurations and basic network setup
- 3-7 yrs total IT experience,
- Levels 1-3 tech support/phone support
- Active Directory,
- CA Unicenter , Service Desk, Windows XP, Windows 7, LAN administration,
- Knowledge of, and ability to use, a corporate HelpDesk ticketing system.
Education: At minimum, the incumbent must have a college degree in a technical field of study relevant to the position and demonstrate capability to operate in a highly technical environment.
After Hours Support: If selected for the After Hours Support team, the candidate may be required to work 12 hour shifts for 3 days/week after normal business hours (between 6PM and 8AM weekdays and/or Saturday, Sunday). The assigned shift would be on a regular rotation through weekends and weekday after hours.
Important Note: Due to the number of resumes that we received, kindly give us enough time to review the profiles and if we believe that you are fit for the position we will contact
April 21, 2012
• Tags: Helpdesk recruitment, Information Technology careers in the USA, System Support, Tech Support • Posted in: Financial