System Technologist III Job in Lanham 20706, Maryland Us


Job ID: 99693

Department Description: The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Systems Technologist, you will be exposed to a wide variety of communications requirements in both the PreSale and PostSale phases of a project. These applications span the entire breadth of the US Federal Government globally.

Responsibilities/Expectations: Position is a field travel position. Applicant must be willing to travel, and be a self motivator.

Responsibilities include troubleshooting, repair, installation, and customer training on Motorola Land Mobile Radio Products. This equipment includes Conventional, Trunking, Simulcast, Analog and Digital technologies.

* Will have a detailed understanding of Motorola systems permitting the individual to assist in the design, troubleshooting, and maintenance of Motorola's various product lines.
* Will be able to verbalize and communicate concepts and recommendations to the customer and within other Motorola organizations.
* Will be able to coordinate projects in the field and successfully implement and complete these projects.
* Will have detailed understanding of network and IP configuration and addressing.
* Will have a thorough understanding of RSS/CPS software and how to program subscribers
and infrastructure.
' Install, optimize and maintain new radio voice and data systems
* Must be available for night and weekend callout situations. Directly Interface with Systems Support Center, Dispatch Operations, Product Groups, System Engineering, System Integration and third party contractors. Responsible for insuring the Terms and Conditions of the warranty/maintenance contact are met. This may include but not limited to: System Service, Configuration Management, Site Management, User Support Service, Vendor Management, and Operational Assessment. Coordinate service activities and ensure compliance to all contractual requirements including response/restoration time commitment.

Knowledge Skills: Individual must have a superior knowledge of one of the following: Motorola Conventional, SMARTNET, SmartZone, CENTRACOM Console systems, Analog and ASTRO Digital infrastructure technologies, and installation procedures. The applicant must have excellent networking skills. Applicant must be proficient with Microsoft Office products and Motorola Radio Service Software products. Applicant must have excellent communication skills. Applicant must be A US citizen and be able to obtain Department of Defense Security clearance.

Basic Qualifications: U.S Citizen required
2+ years experience working with one of the following: network infrastructure technologies, Motorola SmartZone, SMARTNET, CENTRACOM console systems and ASTRO digital systems

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