Systems Analyst I (1789) Job in Elkhart 46514, Indiana Us
ABOUT THE COMPANY
Take a look at CareTech Solutions …
We’re a fast-growing company dedicated to working with healthcare organizations to improve the quality of patient care through information technology.
We provide products, services and expertise for nearly every IT task. Here’s just a sample:
• Web application development
• System selection, implementation and support
• Data center operations
• Network management
• Help desk management
• On-site client PC support
Our Clients Expect the Best
The customers we serve are healthcare professionals in community hospitals and health systems nationwide. They require that we demonstrate top-level knowledge and skills, a professional attitude and a real interest in the advancement of quality patient care.
position description
CareTech Solutions is a fast growing company dedicated to working with healthcare organizations to improve the quality of patient care through information technology. We provide products, services and expertise for nearly every IT task - from web application development to system selection, system implementation and support; from data center operations to network management; from Help Desk management to on-site client PC support. If you believe CareTech Solutions has an environment that fits your needs, please review our current openings and complete an application for employment.
Description
- Prioritize problems for effective and timely resolution
- Act as primary liaison between system users and IS Technical personnel and vendors
- Research reported problems by testing and documentation
- Communicate resolution options to users and develop a plan for resolution
- Develop support documentation for use by other team members and by first level support help desk
- Communicate fixes, enhancements, test plans, training issues and timeframes to user area coordinators
- Develop and execute testing plans, including system interfaces
- Develop training guides and support documentation with minimal direction from senior team members and present formal and informal training classes
- Perform initial/ongoing project analysis and assist with defining scope of project
- Perform and/or delegate project control functions to assure effective and complete planning and implementation methods are practiced
Required Skills
- An understanding of testing and quality control
- In-depth knowledge of healthcare atmosphere, trends and standards
- Excellent communication, presentation, and customer relations skills
- Well-developed analytical and problem solving skills as well as the ability to prioritize and perform research of technical problems by testing and documentation
- Strong multi-tasking and organization skills
- A great work ethic, team and customer service orientation, proven dependability and promptness
Required Experience
- Minimum of 2 to 5 years experience as an analyst
- Experience with Mckesson and GE products a plus
- Experience in project management desired
- Experience in healthcare
- Programming experience desired
If you believe CareTech Solutions has an environment that fits your needs, please submit a formatted version of your resume when you apply directly at:
Submitting a resume through a job site could cause valuable screening information to be missed and delay the application process.
We Value Our Associates
CareTech Solutions places a high value on our associates. We attract talented people who thrive in a team environment, recognize the importance of accountability and strive to exceed our clients' expectations.
We count on every associate to represent CareTech Solutions professionally and to do their best to ensure customer satisfaction. Our core values are the foundation upon which we conduct our day-to-day business.
Be Part of the CareTech Team
For those who become associates, CareTech Solutions offers:
• A competitive compensation and benefits package
• A firm commitment to support professional growth and development
• On-going training and educational opportunities
• Positions in administration, technology, management and general business
• Recognition and reward for excellent performance