Systems Engineer Job in Austin, Texas US

The Community Financial Division of ACI Worldwide is seeking a Project Engineer/Implementation Specialist for a full time role in our Austin, TX office. ACI Worldwide offers a great working environment, excellent benefits, state of the art technologies, and opportunities for upward mobility.

ACI Worldwide’s customer base includes some of the largest financial institutions and retail customers in the world including many of the top banks and processors.

Job Description:
The Project Engineer/Implementation Specialist will provide project management expertise and oversight of implementations for ACI Worldwide products, coordination of training. This person is responsible for the effective synchronization and management of assigned customer projects, system configuration and expertise, status reporting, documentation and implementation of best practices, and escalation of items for senior management review as appropriate.
The Project Engineer/Implementation Specialist works closely with Product Management, Sales, Development, and Management to oversee the effective configuration, implementation, deployment of ACI Worldwide products; all while providing superior customer service.
The expectations of an Project Engineer/Implementation Specialist are the following (but not limited to):
• Working in a fast-paced environment on between 5 10 concurrent projects
• Accurately setting customer expectations and proactively managing communication and deliverables from clients
• Quickly assimilate with the team, customers, market and products
• Perform roles of Individual contributor and team player
• Create technical documentation for use by the team – knowledgebase and guidelines
• Uphold “Client first” focus and attitude regardless of any unforeseen circumstances

Education:
Requires a Bachelor's degree (BA or BS) or equivalent experience.

Experience:
Minimum of 5 years of related experience in problem solving and/or working with customers.

Key Technical Skills:

• SQL Server
 Understanding of database design and object types: tables, stored procedures, functions
 ability to write simple to moderate scripts
 Understanding of basic maintenance – backups, restorations, and maintenance plans
• Web and Mobile Applications
 CSS, HTML, jQuery
 Experience deploying Mobile Applications for iOS and Andriod
• General IT Experience such as:
 Windows 2003/2008 Server Configuration, Administration, Troubleshooting
 Firewall and Networking knowledge
 Installing enterprise applications on java framework

Preferences:

• Familiarity with EFT, Banking, Investment and/or Insurance applications is a plus.
• Java: basic development knowledge is a plus.