Systems Engineer Job in Tampa 33602, Florida Us
The System Engineer is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational strategies, enabling staff, team members and customers.
This individual ensures system integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Conducts system wide audits for compliance with established standards and best practice configuration guidelines. The candidate who fills this position will be working with other team members, providers and customers to design, implement and support new and existing infrastructure solutions. The quality of these solutions will impact revenue to the business so attention to detail is a "must have" trait for a candidate to possess.
Functional Competencies
· A self-motivated person who is able to work on multiple projects simultaneously
· Able to prioritize projects with respect to milestones and deadlines
· Able to maintain a positive and cooperative attitude in sometimes stressful situations
· Willing to work as part of a team and share responsibilities when needed
· Demonstrates change agility around environment and technology
· Stay current on industry trends and new technologies that may increase efficiency or decrease costs associated with installed systems and future technology initiatives
· Able to communicate effectively with internal and external customers
· Intrapersonal skills to help negotiate priorities and to resolve conflicts among support and project stakeholders
· Coordinate the activities of others (internal staff, client staff, subcontractors, associates and staff from collaborating and/or competing suppliers) and manage stakeholder expectations and requirements
· Ensure that the aspects of the architecture are driven by the business imperatives/client requirements of the organization and that the requirements driving the overall architecture are managed consistently and effectively
· Assess requirements and present System Engineering based recommendations that are in line with the strategic vision for the enterprise and wider best practice
· Ensure that the systems architecture is consistent and coherent, developed at an appropriate level of detail, and that changes are controlled so as to maintain consistency
· Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Essential Day-to-Day Responsibilities
· Maintain Windows servers and operating systems including patch levels and system upgrades
· Maintain Windows based applications including patch levels and upgrades
· Maintain the HP Data protector backups corporate wide
· Monitor system performance and tune as necessary
· Configure and manage the Fax appliance systems
· Configure and manage disaster recovery systems
· Troubleshoot systems issues in a variety of environments
· Provide top tier customer service to internal and external customers
· Contract and Vendor Management
· Provide off hours support as needed
· Automate windows environment and 3rd party applications
· Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
· Oversees application and server deployments to production
Qualifications
Education:
· (Preferred) BS in Management Information Systems or equivalent
Required Skills and Necessary Experience:
· Minimum of 7 years as a Systems Engineer
· Ability to diagnose and action complex technical environment and complete Root Cause Analysis
· Change Management experience
· Excellent Problem Management skills
Desired Skills:
· Performance metrics reporting
· Global support