Systems Engineer Telecom Job in New York City 10001, New York Us

Department
The Technology Operations team is responsible for the network, voice, servers, storage, workstations, directory services, messaging, and software distribution systems. The job requires a very good understanding of the underlying platform infrastructure. The team is responsible for setting standards for HW and core Operating software for all the aforementioned environments. This includes HW standards for network, voice systems, servers, storage and workstations, standards for operating systems, firmware, application versions, etc. Besides selecting the appropriate standards, the team is responsible for designing the infrastructure and implementation and creation of SOPs in coordination with the operations teams. The team also has ongoing responsibility to oversee the operations teams and ensure that SOPs are followed, problems identified and resolved in a timely manner.

Responsibilities
This is a challenging position on the Technology Operations team requiring a wide array of skills in core IT infrastructure. The candidate must be very motivated and willing to take on challenges, learn new concepts and be willing to multi-task to succeed.

- Perform programming (extension additions, moves and changes) on phone system
- Perform administration of office voicemail systems (mailbox additions, changes deletions)
- Resolving issues with phones, gateways and switches
- Configuring, documenting and implementing new Cisco VOIP deployments
- Proactively monitor the current worldwide Cisco VOIP environments
- Work with various PBX and Voicemail companies for new installations, system modifications and maintenance calls
- Assist in daily duties assigned to our current Senior Network Engineer
- Oversee and monitor the operations teams and ensure the infrastructure is always in a high availability state
- Responsible for creating SOPs and reporting for operations teams and ensure adherence to the same
- Responsible for the evaluation and recommendation of HW/SW solutions for other IT teams / business groups
- Keeping abreast of new technologies and developments in related area of responsibility
- Recommend adoption of new technologies and work on testing and deployment plans

Qualifications
Education Qualification and Certification Requirements
- Bachelor Degree in Engineering or Equivalent area of study
- Industry Certification in relevant area is a plus
- Minimum 4 years experience in IT industry in relevant area

Technical Skills
- Experience with development of fault tolerant, redundant, and scalable networking solutions. Understanding of how HA technologies function and their limitations is also important.
- Experience with Ethernet Switching technologies and related IEEE standards (i.e. 802.1d, 802.1q, 802.3ad, 802.1x, 802.11a/b/g, etc).
- Experience with common cabling plant standards and various LAN/WAN interface technologies (T1, E1, T3).
- Experience with IPv4 networking, IPv4 dynamic routing - especially OSPF and BGP.
- Experience with IPSec VPN technologies.
- Experience with common voice technologies and standards (BRI, PRI, T1-CAS,).
- Experience in installing and supporting Cisco IP Telephony environments
- Cisco Unified Communications Manger (Call Manager)
- Unity Voice Mail
- Unified Contact Center Express (UCCX)
- Unified Contact Center Enterprise (UCCE)
- Voice Gateways
- Analog Gateways
- IP Phones
- Understanding of networking fundamentals
- Excellent communication and documentation skills
- Ability to learn quickly and draw meaningful conclusions from independent research
- Ability to manage multiple simultaneous projects
- Ability to understand and analyze client requirements and provide appropriate solutions

Equal Employment Opportunity
Moody's Corporation is committed to equal opportunities and diversity in its recruitment practices. We welcome applications from all sections of the community and are dedicated to the fair and equal treatment of potential and existing employees, candidates and clients regardless of sex, marital status, ethnic origin, religion, disability, sexual orientation, age or any other characteristic protected by law.

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