Systems Manager Job in Alpharetta 30005, Georgia US

Healing the healthcare system starts with you. It starts with the chain of events you initiate when you work with McKesson Provider Technologies - a chain that extends across the country and results in millions of people getting more from their healthcare.

McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities extend beyond healthcare IT software to include automation and robotics, business process re-engineering, analytics and other services that connect healthcare providers, physicians, payors and patients across all care settings. Over 50 percent of U.S. hospitals use our solutions on a daily basis. We're also a leader in solutions that manage complex financial information and optimize resources and supply chain management. Ultimately, we're helping the system run smoother so that healthcare works for all of us.

Current Need

Provides leadership and direction in hospital staff augmentation for the implementation organization in Managed Services/Professional Services Organization by balancing the attainment of business goals with customer and employee satisfaction

Position Description

Systems Manager will be responsible for developing a detailed, structured approach to implementations of software through Application knowledge. Approach covers all activities from sales transition through go live, and includes development of performance measures. Will manage a team of direct reports including mentoring and staff development to meet business objectives in order to provide service to Outsourcing, Remote Hosting and new revenue business. Manages and is accountable for revenues and expenses to meet multiple business units' goals while adhering to company policy and procedures. Monitors activities to ensure financial and operational results are achieved through forecasting and reporting through appropriate tools. Maintains effective high-level customer relationships to promote staff augmentation business and foster client satisfaction. Monitors day-to-day implementation activities, intervenes as necessary and will sponsor key customer accounts as assigned in order to promote customer and employee satisfaction. Works with other business units of the company to accomplish joint objectives and promote services growth, strategic planning and adhering to methodology. Drive key initiatives in regards to forecasting, training and growth of the Accelerated business. Includes updating and developing service paths for expected new sales, participate in sales reviews, review and provide input and guidance to business contracts.

Additional Knowledge Skills

Experience with McKesson Financial applications and implementation methodologies, customer service skills, analytical and budgeting skills and Interpersonal/relationship building skills.

Minimum Requirements

5-10 years customer support, systems experience, healthcare experience or implementation experience involving resource management.

Education

Bachelors degree or equivalent experience. Advanced degree preferred.

Physical Requirements

General Office Demands

Agency Statement

No agencies please.

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