Systems Operation Director- West Islip Job in West Islip 11795, New York US
Cogent HMG is seeking a System Operations Director to oversee our Programs in with Catholic Health Long Island.
Cogent HMG is seeking an on-site; Hospital based System Operations Director to actively run the Hospitalist programs in conjunction with Cogent HMG’s Regional Chief Operations Officer, Medical Management, Recruitment, Credentialing, Human Resources and Finance.
Our Systems Operations Director will be responsible for the growth, clinical and quality outcomes, and profitability of their programs. They will also work collaboratively with Cogent HMG’s on-site Program Medical Directors to achieve the above listed goals as well as Cogent HMG’s strategic objectives. A successful candidate will have experience managing physicians.
Essential Functions:
· System P L Management
· System-Specific Annual Business Plan and Budget Development
· Program-Specific Monthly/Quarterly Budget Forecasting
· Monthly Report Completion
· Employee Selection, Retention, Training and Development
· System Data Analysis, Reporting, Action Planning, and Execution
· Preparation of the monthly Joint Operating Committee Report
· Ability to identify areas that need improvement, plan development and execution for continuous quality improvement
· Performance and Financial Data Analysis Capability
· Customer Service/Relations with key constituents and Client Retention
· Effective Work Team Development
· System Growth and Community Education
· Facilitate the Achievement of Clinical Outcomes Consistent with Customer and Cogent Goals (QEP: coding, documentation and timely charge entry)
· Program / IT Interaction
- Represent Senior Operations in establishing, developing and maintaining client relationships.
- Facilitate and lead JOC process improvement efforts
Key Authority Points (in collaboration with Program Medical Director, with primary accountability for):
· Approves all market expenditures, consistent with Finance policy/procedures on sign-off limits
· Development and implementation of integrated hospital/Cogent departmental workflows and cross-functional processes
· Schedules, prepares for and conducts team meetings
· Develops and manages the physician schedule consistent with Cogent work metric guidelines
· Prepares and conducts non-MD field personnel (AC/CCC) Performance Reviews
· Conducts new employee orientation to acclimate new employees to program culture, hospital specific protocols, etc…
· Maintain timesheets and approval in appropriate payroll system
Education, Training and Experience:
· Master’s Degree in Healthcare Administration or related field - Required
· Physician Practice Management or strong Clinical Management Experience – Required
· Bachelor’s Degree in Nursing – preferred
· Multi Site Management Experience – strongly preferred
· An ideal candidate possess extensive knowledge of inpatient medicine management, quality measures, physician coding and documentation
· Computer proficiency
· Data analysis proficiency
Confidentiality:
Program Manager maintains strict confidentiality with regard to protected health information and understands and adheres to Cogent’s HIPAA Privacy and Security Policies and Procedures