TA Team Mgr
TA Team Mgr - Reconciliations (Job Number: 1305767)
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 36 countries and more than 100 markets. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. Additional information is available at www.bnymellon.com.
BNY Mellon Asset Servicing is dedicated to dynamically supporting our clients' investments and safeguarding their assets, keeping them working around the clock and across the world. It's part of our commitment to being a true partner for our clients' investment success. We specialize in operational solutions and capabilities for today's market-enhancing the management and administration of investments with services that process, monitor and measure investment data from around the world. By leveraging BNY Mellon's global footprint and deep expertise, we deliver insight-driven solutions for every phase of investing.
Description
Business Description
The Transfer Agency (TA) division is responsible for providing the services and administration outlined in Client Service Level Agreements, within agreed parameters and applicable regulations and corporate policy. The main functions administered are to effect the dealing instructions on behalf of investors for the products outsourced by our management companies, to ensure an accurate register, and provide all necessary oversight and control services associated with these products.
The departments within TA include: Treasury (Reconciliations Settlements); Distributions Statements and Mailings; Business Change; Communications Centre; Servicing; Business Oversight; Register Servicing, Broker Admin and Transaction Control; Service Delivery; Dealing and Box Management; Management Accounts; Business Recovery; Financial Crime and AML; Middle Office; DC Pensions; Client Service Centre; and Document Management Centre.
Team Description
The Treasury department provides cash management services within the TA Operating Model. This includes the reconciliation of cash and stock accounts on behalf of clients. The Reconciliation Team Manager is responsible for the production and quality of reconciliations, MI and subsequent resolution of exceptions.
Job Purpose:
The Team Manager will be given the authority to oversee all reconciliations and will be expected to control their completion and efficient maintenance. This will include but will not be restricted to:
Principal Responsibilities:
Business Responsibilities
- The Planning, co ordination and control of the workload for Reconciliations.
- Ensure reconciliations and reporting are performed in accordance with client service level agreements, Corporate policies, FSA rules/guidance and industry best practice. Report and resolve any identified breaches.
- Lead the teams in the investigation and ultimate clearance of all outstanding reconciliation items on both the India and Brentwood reconciliation teams.
- Report all trends/issues to reconciliation manager
- Ensure that high standards of job performance are maintained throughout all the treasury teams.
- Oversee the production of management information ensuring that reporting is timely, accurate and that clear and precise records are maintained to ensure an adequate audit trail of IMS TA reconciliation activity.
- Monitor, document and report business risks, contingent liabilities and suspected fraud, alerting Senior Management immediately of any significant changes. Report any emerging risks.
- Demonstrate the shared values of the organisation (Client Focus, Trust, Teamwork and Outperformance) and the application of TCF.
- Demonstrate personal responsibility for escalating and resolving concerns/incidents in line with TA Escalation Guidelines and TA Incident Escalation and Management process.
Staff Management
- Implement, apply and role model the people management activities described in the Global Operations Best Practices Guide For Managers.
- Day to day management of a department
- Maintain and regularly review issues and action lists for direct reports through monthly one-to-one meetings
- Develop and maintain positive working relationships with colleagues, external parties and staff in other departments through effective communication
- Maintain and develop staff morale
- Ensure Training Plans are in place (including the Learning Wheel)
Personal Development
- Keep up to date with corporate and regulatory requirements
- Develop and demonstrate effective management and motivational skills
- Attain Investment Operations Certificate (IOC) qualification or equivalent within 2 years of joining TC scheme (if not already achieved)
- Maintain up to date knowledge of financial services and specific knowledge of legislation and regulations
- Undertake ad-hoc tasks; carry out duties including deputising, projects and delegated responsibilities
Process Management (day to day)
- The job holder will be expected to continually look for re-engineering and process improvement opportunities at a process, client or industry level
- The job holder will be required to support their Line Managers in representing the department during visits of compliance officers, auditors, Trustees Depositories, and management companies.
- The role may include travel to offshore locations.
- The job holder will also be expected to participate in various projects affecting the department and to deputise for the manager as necessary.
Qualifications
Global Competencies (2)
In addition to the core competencies of Communication Skills, Decision-making and Accountability, Flexibility and Adaptability and Managing Risk the associate should show an aptitude for:
· Building Organisational Talent
· Change Leadership
· Client Orientation
· Developing Partnerships
· Driving Execution
· Operational Decision Making
- Global Acumen
Technical Skills, Knowledge, Systems Knowledge (and associated skill level)
As a high profile figure within the Treasury department the Supervisor must possess strong oral and written communication skills and be able to demonstrate a record of effective man management. Although directly accountable to the Treasury Reconciliation Manager the successful Supervisor will be expected to demonstrate initiative in the organisation and prioritisation of the team's day to day tasks whilst taking into account approved processes and procedures. As a mentor the Supervisor will be expected to lead by example whilst displaying excellent motivational skills and a commitment to the development of the team.
- Candidate will be required to be Threshold Competent. At BNY Mellon this means passing the Investment Operations Certificate (IOC) qualification within 2 years and passing an internal assessment.
Academic / Professional Qualifications (or equivalent qualifiers)
The candidate should have experience in a bank or similar financial institution, which would ideally have been spent gaining active, practical reconciliation experience in a similar role.
Primary Location: United Kingdom-United Kingdom-Essex-Brentwood
Internal Jobcode: 50725
Job: Asset Servicing
Organization: Global Client Service Delivery-HR06406
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