Service Desk Analyst

Parramatta LocationLarge user base6 month contract – view to go permanentThe CompanyOur client, an ASX listed industry market leader, is looking for a Service Desk Analyst. They have a large and complex IT Infrastructure environment with a team that consists of approximately 50 resources. They have many large scale projects in the pipeline and are invested heavily into their technology.The RoleLog tickets for all new incidents and requests (phone and email) and manage tickets through to completionInvestigate and where possible resolve all tickets raisedEscalate tickets to level 3 support where Read more […]

March 27, 2009 • Tags: , , • Posted in: General • Comments Off on Service Desk Analyst