Level 1/2 Helpdesk Support

About the Job Working with an industry leaderProviding customer facing supportAbout our ClientOur client is is a leading business publisher and information services provider in Professional ServicesJob DescriptionWorking as part of a front-line team in the Desktop Support area Ensuring that any assigned helpdesk tasks and issues are responded to efficiently and courteously Setting up accounts, logins etc. Providing high value solutions through the adoption of new technologiesThe Successful ApplicantThe Successful Applicant will have: Relevant tertiary qualifications Read more […]

September 21, 2009 • Tags: , , , • Posted in: General • Comments Off on Level 1/2 Helpdesk Support

Level 1/2 Helpdesk Support

About the Job Joining an experienced Support TeamImmediate start availableAbout our ClientOur Client is a Municipality located in North SydneyJob DescriptionYou will the first point of contact for all IT related queries. Responsibility will be taken for the case and you will see it out until full resolution is achieved. You will be providing a mixture of 1st and 2nd Level support. The support provided will encompass phone, e-mail and face to face support. The Successful ApplicantThe Successful Applicant will have Excellent communication skills Great team-work Read more […]

January 26, 2009 • Tags: , , , • Posted in: General • Comments Off on Level 1/2 Helpdesk Support