2nd Line IT Helpdesk Support Analyst, Manchester Job in Manchester, North West Uk

2nd Line IT Helpdesk Support Analyst, Manchester – Our client based in Manchester is currently looking for an 2nd Line IT Helpdesk Support Analyst to provide second line technical support to internal employees, assisting them with PC, Server, networking and hardware problems via phone, email or onsite visits.Main Duties and Responsibilities• To provide 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service.• To ensure that all SLA’s are met.• To work effectively and productively with 1st 3rd line support.• To be part of Read more […]

November 23, 2010 • Tags: , , • Posted in: General • Comments Off on 2nd Line IT Helpdesk Support Analyst, Manchester Job in Manchester, North West Uk