Account Manager [Ref: No: P767 – Account Manager (KM)] recruitment
Principal point of contact for production teams of GTS and ITECFollow and analyze production incidents and problemsManage relationship between GTS and ITEC for projects/requestsCoordination of service delivery with clientsYour Role:1. SSM – Solution Service Manager Manage incidents (coordination escalation)Manage problems (post mortems follow up)Management of the Release (RRB, REL validation and management conflicts)Coordinate critical events (Expiry, ARM)Provide cost information for technical platforms2. SPM – Solution Project Manager Analyze needs, means and costs required for fulfillment Read more […]
August 14, 2012
• Tags: Account Manager (KM)] recruitment, Account Manager [Ref: No: P767, Information Technology careers in the Hong Kong SAR • Posted in: Financial • Comments Off on Account Manager [Ref: No: P767 – Account Manager (KM)] recruitment