Account Service Management Advisor Job in Guadalajara, Jalisco Mexico
DescriptionOversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination ofincident ownership and customer account management on a 24×7 basis. Responsibilities include the management and oversight ofservice delivery processes, which may include incident management, problem management, request management, change management,service level management and configuration management as well as resource coordination, customer management, dispute and technicalresolution management, and communications at various levels during services engagements Read more […]