Account Service Representative Job in Overland Park, Kansas US
Account Service RepresentativeGENERAL SUMMARY Provides account management, maintenance/recovery support, and maintains Global Services internal system records for a given account or set of accounts. Acts as EMC Global Services ambassador to the customer and as the customer’s representative within EMC. PRINCIPAL DUTIES AND RESPONSIBILITIES Technical/Functional Focus: Responsible for project managing service change activities, including changes related to customer requests, product upgrades, FCOs, EMC Technical Advisory (ETA), and reconfigurations for assigned accounts. This includes EMC maintained, Read more […]