Customer Relationship Manager II

Customer Relationship Manager II – Chandler, AZGeneral knowledge about the entire loss mitigation process is necessary to manage a large portfolio of customers throughout the default servicing lifecycle. The Customer Relationship Manager (CRM) position requires expertise in loan modifications specific to the investor segment. The CRM serves as a single point of contact and trusted advisor for these borrowers. Sensitivity to the nature of a distressed customer situation and professional demeanor are important attributes to possess in communicating with customers, as well as setting expectations, Read more […]

November 25, 2008 • Tags: , , , • Posted in: General • Comments Off on Customer Relationship Manager II