Bilingual Agents
Swedish Customer service agentsLocation – Cork cityThe role will provide resolution to Help Desk service requests within a timely manner and to demonstrate technical expertise and exceptional customer service skills. The roles will require individuals who are highly motivated with a demonstrated ability to work under pressure by handling multiple assignments as well as learning new skills and procedures.Experience Profile:• Previous Helpdesk experience and solid IT background• Fluency oral and written in ENGLISH + SwedishKey Accountabilities:• Interact with customers via telephone, e-mail Read more […]