Call Center Associate Job in Providence 02905, Rhode Island US

  Answers inbound calls from clients, retailers and lottery customers. Answers calls providing prompt, accurate, level service to Clients including: card activation, PIN replacement/reset, lost and stolen cards, and coupon conversions.Answers calls from retailers to provide prompt, accurate service including downloads, supply requests, dispatch requests, troubleshooting and problem escalation.Diagnose and troubleshoot problems and take appropriate action.Promote and enhance excellent customer relations.Assist in work groups.Assist new associates as needed.Performs other job duties as required.                                   †Complexity: Read more […]

July 25, 2007 • Tags: , • Posted in: General • Comments Off on Call Center Associate Job in Providence 02905, Rhode Island US