Customer Service/Call Center Manager Job in Northbrook 60062, Illinois Us
Description: Volt Workforce Solutions is searching for an experienced call center leadership professional to join a growing Fortune 500 organization in the northern suburbs. This individual will be responsible for overseeing the call center and providing operational leadership. Responsibilities will include: managing the customer service call center including 4 direct reports at the supervisor level, improving call center operations through analysis and reporting, review and analyze call center metrics and reporting, and working with senior management. Volt has been serving some of the nation’s Read more […]